In the PMH model, care is provided by team members working in the clinic and interdisciplinary healthcare professionals (e.g., nurses, pharmacists, mental health consultants, kinesiologists, dietitians, etc.) who may be co-located or deliver care for paneled patients in another location. In a PMH, the team has shifted from a 'referral' approach to a collaborative shared approach in providing optimal patient-centred care.
"A high-performing team is essential to creating a more comprehensive, coordinated, and effective care delivery system centred on the patient's needs."~ The College of Family Physicians of Canada