Each clinic or physician will need to follow a number of steps to ensure that CII/CPAR implementation is successful. Some steps will only need to be done once and some will be ongoing processes to incorporate into your clinic’s workflows. Below are the tools and resources available to support you as you move through these CII/CPAR implementation steps. For an overview of the steps, please see the CII/CPAR Clinic Journey Checklist.

Table of Contents

Pre-Training

What are CII and CPAR?
  • What are CII and CPAR? - 3min video
  • Prerequisites and Participation - 6.5 min video
  • How CII and CPAR Work - 10 min video
  • Information Sheet [Updated February 2020]
  • General FAQs [Updated February 2020]
  • Considerations for Partially Onboarded Clinics [New June 2020]
  • Roles and Responsibilities [Updated May 2020]
  • Tech Basics for Primary Care [Updated August 2019]
  • eNotifications Information Sheet [Updated August 2020]
  • Glossary and Abbreviations [Updated August 2019]
  • Alberta Netcare Learning Centre's CII Quick Reference Documents & CII FAQs
  • AHS Connect Care Resources for Community Providers
  • Value of CII and CPAR
  • Clinic Testimonials [Updated July 2020]
  • FAQs by Patients
  • HQCA Formative Evaluation Report [April 2019]
  • Formative Evaluation Summary Reports: August 2019 & July 2020
  • Training

    Practice Facilitators
  • Videos on How to Use the "How CII/CPAR Works in Your EMR Presentations" to Engage Clinics [New June 2020]
  • Microquest Healthquest - 35 min video
  • QHR Accuro - 47 min video
  • TELUS Med Access - 60 min video
  • TELUS Wolf - 43 min video
  • TELUS PS Suite - 53 min video
  • Clinic Managers
  • Webinar for Primary Care, Pediatric, or Combination Clinics - 1hr 15 min Video PDF Slides [New June 2020]
  • Webinar: CII for Specialist Clinic Managers - 32 min video [August 2020] & PowerPoint Slides [October 2020]
  • Training Sessions
  •   See upcoming training dates on our Events and Training page.

  • Step 1: Engagement & Interest

    Tools for Getting Started
  • Team Toolkit [Updated May 2020]
  • Clinic Journey RACI - Excel [Updated November 2020]
  • Process Map: Clinic Journey Overview [Updated March 2020]
  • Roles and Responsibilities [Updated May 2020]
  • Pre-Requisites for the Provider and Clinic
  • Panel Readiness Checklist [Updated May 2020]
  • Netcare Registration Page
  • Privacy Impact Assessment (PIA) Update Tools
  • EMR

  • EMR Quick Reference Mapping Guides
  • Microquest Healthquest:
    - Mapping Guides: CII PosterCPAR Poster, and CED Poster [New April 2020]
    - Microquest Healthquest Mapping Video - 32 min video [New July 2020]

  • QHR Accuro:
    - Mapping Guide [New April 2020]
    - Accuro Mapping Video - 25 min video [New July 2020]

  • TELUS Med Access:
    - Mapping Guides: CII 1-page PosterCII 2-page Poster, and CED Poster [New April 2020]
    - Med Access Mapping Video - 25 min video [New July 2020]

  • TELUS Wolf:
    - Mapping Guides: CII 1-page PosterCII 2-page Poster, and CED Poster [New April 2020]
    - Wolf Mapping Video - 27 min video [New July 2020]

  • TELUS PS Suite:
    - Mapping Guides: CII 1-page Poster, CII 2-page Poster, and CED Poster [New June 2020]
    - PS Suite Mapping Video - 34 min video [New September 2020]

  • Engagement Tools

    Privacy Impact Assessment (PIA) Update Tools
  • EMR PIA Information for Clinics [New April 2020]
  • PIA Update Self-Assessment [Updated January 2019]
  • PIA Update Seminar
  • PIA Annotated Template [Updated September 2019]
  • Mandatory Breach Reporting Guidelines
  • How to Report a Privacy Breach

  • Step 2: Registration & Participation

    Forms and Agreement for Clinics in PCNs
  • Confirmation of Participation Form (up to 10 participants) [Updated November 2020]
  • Confirmation of Participation Form (up to 25 participants) [Updated November 2020]
  • Forms Checklist [New November 2019]
  • Panel Request eForm Instructions [New November 2019]
  • CPAR Access Administrator eForm Instructions [New November 2019]
  • EMR CII/CPAR User Guides
  • Microquest Healthquest [Updated February 2020]
  • QHR Accuro [New April 2020]
  • TELUS Med Access [Link to TELUS Med Access online guide]
  • TELUS Wolf [Link to TELUS Wolf online guide]
  • TELUS PS Suite [Link to PS Suite online guide]

  • Step 3: Onboarding

    This step is completed by the Site Liaison who sets up a Go-Live date with eHealth Support Services.


    Step 4: Go-Live

    EMR Quick Reference Mapping Guides
  • Microquest Healthquest:
    - Mapping Guides: CII PosterCPAR Poster, and CED Poster [New April 2020]
    - Microquest Healthquest Mapping Video - 32 min video [New July 2020]

  • QHR Accuro:
    - Mapping Guide [New April 2020]
    - Accuro Mapping Video - 25 min video [New July 2020]

  • TELUS Med Access:
    - Mapping Guides: CII 1-page PosterCII 2-page Poster, and CED Poster [New April 2020]
    - Med Access Mapping Video - 25 min video [New July 2020]

  • TELUS Wolf:
    - Mapping Guides: CII 1-page PosterCII 2-page Poster, and CED Poster [New April 2020]
    - Wolf Mapping Video - 27 min video [New July 2020]

  • TELUS PS Suite:
    - Mapping Guides: CII 1-page Poster, CII 2-page Poster, and CED Poster [New June 2020]
    - PS Suite Mapping Video - 34 min video [New September 2020]
  • EMR CII/CPAR User Guides
  • Microquest Healthquest [Updated February 2020]
  • QHR Accuro [New April 2020]
  • TELUS Med Access [Link to TELUS Med Access online guide]
  • TELUS Wolf [Link to TELUS Wolf online guide]
  • TELUS PS Suite [Link to TELUS PS Suite online guide]
  • Privacy Tools and Information
  • CII/CPAR & Netcare Health Collection Notice Posters: EnglishPunjabiArabic; Spanish
  • Patient Brochure
  • Custodian and Patient Scripts
  • FAQs by Patients
  • HIDGC Overview Fact Sheet [New November 2020]

  • Step 5: Panel Management & Process Improvement


    Step 6: Post Implementation

    Advanced Tools and Information
  • CII/CPAR Data Elements Handout [Updated July 2019]
  • Alberta Patients First Survey 2017 about access to personal health information with 93% of respondents in support of the CII project

  • **Note: all PowerPoint slides are read-only. If you are prompted to enter a password, please click the "Read-Only" button to view the PowerPoint.