"One thing that stood out in my clinic is that our doctors are really pleased to get that notification directly to them. Prior to this, the way we found out about the discharge is that the staff had gone through this workaround process and booked an appointment for the high risk people. So the physicians realized they have a high risk discharge when they have a follow-up visit booked. Our docs like being a little more directly involved, they like having an eye on it; yes, we are doing the LACE scores, but if they have an immediate concern for a patient they can ask to bring this person in. They can also question the staff and ask, ‘do we need to bring this person in, can we do this by phone?’ So, the direct involvement of physicians in this process, enabled by eNotifications, is greatly appreciated as it triggers quality team communication and services our patient population just a little bit better."